The Fire Starts

As we come upon the last week ere the outsourcers take over detailed technical work, we find ourselves still giving them access to systems and walking them through processes and procedures that they have already been trained on. Their documents are close enough to what was given them, but are obviously not comprehensive enough for them to really understand their jobs. The new IT processes have been written, but not communicated. (much less understood) As we speak, people flock from the company. But what a fine time to have IT move to another unknown building and to change the email system entirely. What else can go wrong?